Dear Microsoft, I have a complaint regarding the recent installation of the windows computer, windows 10. As the windows 10 has been out for quite a while, I still want to shed some light into an small issue that hasn’t been properly stated from you, the company. I, and many noticed that various settings that have very intrusive settings on as a default setting.
As a consumer of the products, this is rather infuriating that the fact that I never had the option to choose to turn off all of the possible settings right off the bat when setting up my computer, and only did I find out how to turn them off online, or even for the fact that it was even a possibility. Not only that, but due to these settings set as default, without realization, some consumers might not realize that personalized adverts are being put onto the consumer's account, giving them adds that they may have never really asked to have when looking through one’s mail, or playing a game from the online store. Not only that, but some of the settings that are set to be default, are really intrusive to privacy that I’m sure many would not agree with by default.
The settings includes the various information that you, Microsoft can access such as, the calendar, the apps the consumer uses, data from their email and text messages, who someone calls, their contact and their device location. And over 50 millions users owns this product, but majority has the same complaint of having such settings put on their computer. And even though you have warned the user that they will take personal information, that is deep within the terms of service. As much as the common consumer should read such information, majority of the users might not, especially children who as access to a computer, or more likely, an hp tablet which works a lot like the computer. Settings such as these should be stated more clearly to ensure users knows what is going on with their computers.
Although information may be vague, the location is rather easy to find. Due to windows 10 being more user friendly, it’s not hard to find such privacy settings if one is concerned about their own privacy, searching through the settings can easily reveal that they can turn off these settings, and having the choice to turn off these settings is another great thing to have. As much as how user friendly it may be, I hope that you will address various key feature more clearly, instead of being behind just a wall of text. I hope now that this can let more users have more understanding of their system when keys features are clearly stated for them to understand.
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